General Questions​​

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1. Where are you located?

Sweet Petals Bakehouse is a home-based bakery in Old Bridge, New Jersey. While we don’t have a storefront, we take pre-orders for custom cupcakes, sugar cookies, and chocolate-covered treats, offering pick-up or local delivery.

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2. Do you have a storefront where I can visit and buy cupcakes?

No, we are a home-based business and operate by pre-orders only. This allows us to focus on making each order fresh and customized just for you!

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3. How can I place an order?

You can place an order through our website. Please order at least 2 days in advance to ensure availability.

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4. Do you offer same-day orders?

We typically require 2 days' notice for orders, because all of our treats are made fresh to order. We can accommodate same-day & next-day requests for an additional fee, depending on availability. Contact us as soon as possible to check if we can fit your order in!

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Customization & Special Orders​​

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5. Do you offer custom designs?

Absolutely! We’re delighted to customize cupcake colors, sugar cookies, and chocolate-covered treats to complement your event’s theme. Share your inspiration photos or event details when placing your order, and we’ll thoughtfully craft something beautiful and unique. While we do not replicate other artists’ work, we’re happy to draw inspiration from your ideas to create a one-of-a-kind design tailored just for you.

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6. Can you match a specific color or theme for my event?

Absolutely! We can customize cupcake colors, floral designs, and chocolate-covered treats to match your event’s theme. Just provide us with inspiration photos or details when placing your order.

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7. Do you make cakes or other desserts?

Currently, we specialize in cupcakes, custom sugar cookies, and chocolate-covered treats, but we may offer additional baked goods in the future.

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Chocolate-Covered Treats​​

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8. What chocolate-covered treats do you offer?

We offer chocolate-covered cakesicles, cake pops, pretzels, and more. Each treat is decorated with a beautiful, elegant touch to match your event’s theme.

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9. Can I order just chocolate-covered treats without cupcakes?

Yes! You can order chocolate-covered treats separately or as part of a custom dessert package.

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10. What type of chocolate do you use?

We use high-quality milk and white chocolate. If you request a custom color, we use white chocolate as the base and tint it accordingly.

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Ingredients & Dietary Restrictions​​

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11. Do you offer gluten-free options?

Yes, we offer gluten-free cupcakes upon request. However, we bake in a kitchen that handles nuts, dairy, and gluten, so we cannot guarantee a completely allergen-free environment.

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12. Do you use fresh ingredients?

Yes! We use high-quality, fresh ingredients in all our cupcakes and chocolate-covered treats, including real butter, premium vanilla, and fresh fruit when possible.

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Pricing & Payment​​

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13. How much do your cupcakes and treats cost?

All of our prices are listed on our menu. If you have any special requests or need a custom quote, feel free to reach out!

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14. Do you require a deposit?

We require full payment at the time of ordering. However, for orders over $500, a 50% deposit is required to confirm the order, with the remaining balance due 7 days before the order due date.

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15. What payment methods do you accept?

We accept credit/debit cards, Zelle, and cash. If paying by cash, you must come to Old Bridge, NJ, to make the payment.

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Pick-Up & Delivery​​

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16. Do you offer delivery?

Yes! We offer local delivery for an additional fee, which is automatically calculated when you place your order. Pick-up is also available by appointment.​

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17. What happens if I’m late picking up my order?

Please arrive on time for pick-up. If you’re running late, let us know as soon as possible. Orders not picked up within 24 hours may be forfeited without a refund.

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Event Orders & Corporate Orders​​

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18. Do you make cupcakes and treats for weddings or large events?

Yes! We love creating floral cupcake arrangements and chocolate-covered treat displays for weddings, bridal showers, and corporate events. Contact us at least 8 weeks in advance for large orders.​

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Other Questions​​

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19. How should I store my cupcakes and treats after pick-up?

For the best experience, we recommend enjoying your cupcakes on the same day they’re received. If refrigeration is necessary, store them in an airtight container, away from strong odors—just keep in mind that refrigeration may dry them out. Before serving, allow cupcakes to come to room temperature for 1–2 hours to restore their flavor and texture.

Chocolate-covered treats should be kept at room temperature in an airtight container, away from direct sunlight and strong odors to preserve their appearance and taste.

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20. Can I freeze my cupcakes or chocolate-covered treats?

Cupcakes freeze well—just place them in an airtight container and thaw at room temperature before serving. Chocolate-covered treats are best enjoyed fresh, but can be refrigerated in an airtight container.